1. Call the helpline
As an immediate step, you can dial 1800-11-4000 or 1800-11-14404.
You can reach this helpline on all days except National holidays from 9.30 am-5.30 pm.
2. Send an SMS
You can also register your complaint by sending an SMS to 81300 09809. Once the complaint is registered they will get back to you.
You can also send an SMS to 81300 09809.
3. Lodge a complaint online
Online Complaints: https://consumerhelpline.gov.in/
Log on to this website and fill out all the details in the registration form. An OTP (one-time password) will be sent to your registered e-mail/phone number.
Once you are logged in, you will be able to register your grievance. Be thorough while adding the details.
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