What to do if you are charged over and above the MRP?

1. Call the helpline

As an immediate step, you can dial 1800-11-4000 or 1800-11-14404.

You can reach this helpline on all days except National holidays from 9.30 am-5.30 pm. 

2. Send an SMS

     You can also register your complaint by sending an SMS to 81300 09809. Once the       complaint is registered they will get back to you.

You can also send an SMS to 81300 09809.

3. Lodge a complaint online

Online Complaints: https://consumerhelpline.gov.in/

Log on to this website and fill out all the details in the registration form. An OTP (one-time password) will be sent to your registered e-mail/phone number.

Once you are logged in, you will be able to register your grievance. Be thorough while adding the details.

News: 

https://www.thebetterindia.com/182440/overcharging-mrp-fine-how-to-file-complaint-consumer-rights-india/

https://timesofindia.indiatimes.com/city/chennai/app-to-complain-of-mrp-cheating-has-few-takers/articleshow/58741190.cms

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Seller Consumer Connect - an voluntary initiative

Seller Consumer Connect

What we do?

An Initiative to Connect Seller and Buyer/Consumer during CoVid LockDown through online form. Note it can be seen by all.

🏪Seller: You may mention what you can sell Goods or Services

👨🏻Consumer: you can post what do you want to buy

🔴Disclaimer: This is an initiative of Volunteers to help buyers and sellers conduct the transaction and The volunteers are no way related to the transactions that may happen between seller/supplier and  buying consumer, Note all information entered here is open for any one to see and download.

🙏🏽Advice: You can login again and modify details say bought/Sold etc and modify other details entered here and mask details

Link to the online Form: 

https://forms.gle/HtZa9LfkvdXryd4G6

Download Seller and Consumer entries from

https://docs.google.com/spreadsheets/d/1RaiYbuCIX9ds47odjLAEx7nNYEF8VHObf7309nNj1vU/edit?usp=sharing